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Frequently Asked Questions

Got a question? Please refer to our frequently asked questions below before contacting us. As you never know, your question may be answered below. If your question is still un answered please refer to our “contact us” page.

General (8)

Do you sell the glue to stick the dichroics onto the gobo wheels and mirrors onto brackets?

Yes we do, and here’s a link to it : Dichroic and Mirror adhesive

 


Why are your mirrors better than others on ebay

When it comes to cost, our mirrors are slightly more expensive than others around, mainly due to the fact that we take the time to take dimensions from the original mirror and transfer this to our CAD system so it can then be loaded into a CNC machine for cutting.
This is unlike our competitors, who use a template which has often been taken from a third or fourth generation copy of the mirror, which in turn, does not produce a true representation of the original mirror.
Add to this, our mirrors are manufactured using 1.3mm mirror plate (both front and rear surface options), where as our competitors use a heavier 2mm plate (only rear surface) and you can see why we are proud to use the term “professional” to describe our mirrors, as we take care in supplying you with a mirror which is an exact replica of the original and which will be packaged in solid cardboard boxes so that you receive it in one piece.


How can I pay for my order?

You can pay for your order via PayPal, Credit or Debit card, or via bank transfer.  You can also pay in cash if you would like to collect from our store in person.


How will my order be delivered?

Your order will be shipped in a strong cardboard container to avoid damaging the mirror and are sent via Royal Mail.
This normally takes around 1-2 working days to reach you (but it can take up to 5 days depending on the time of year).
International orders are sent via tracked and signed for and normally take 5-7 days to arrive.
If you require your order in a hurry, please contact us first to discuss alternative shipping options.


Can I have a custom mirror made?

Yes, we can manufacture a mirror to your exact requirements, please fill out the “Bespoke quote” form.


How do I attach the mirror to the lighting effect?

In the next coming months, we are hoping to include fitting instructions with the mirrors and have on line help, but due to our current workload, we are unable to give an exact time scale.
If you wish for us to advise you, please feel free to us the “contact us” form.


The mirror you sent me has been smashed in transit, what do i do?

Please refer to our terms and conditions under the heading “returns“


I cannot see my lighting effect, can you tell me if you can get me a mirror for it?

We try and keep an up to date inventory of lighting fixtures both available now and discontinued ones. If you cannot see what you require, send us a request through the “Bespoke quote” section.


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Untouched customer testimonials

  • Thanks once again for the emails, the service, and quick delivery. In the music/performance industry, our equipment is such a crucial part of our work, and we rely on it to function 100% of the time. To find someone like you, who provides such a range of products, with top notch customer service is such […]

    Testimonials
    Top notch customer service

  • Great service, items arrived on time and it would seem that this is the only site that does these replacement mirrors. Dominator back up and running. Thanks again.#

    Rachel, via Email

    Testimonials
    Great service!!

  • Yes I picked up the replacement mirror today. Thank you for your brilliant service.

    I’ll definitely be using you for any other mirrors we need.

    Cheers again,

    Johnny via Email

    Testimonials
    Thank you for your brilliant service

  • Although yours are a little more money; the quality of yours, is far superior and worth every penny.

    Testimonials
    Better than the ones they sell on ebay

  • Thanks for the heads up, really appreciate the clear and honest information from yourselves right from the start. Thumbs up from me 😀

    Testimonials
    Thumbs up from me

  • All these people trying to bodge there way through. The reason LMM is so popular is because they use the correct mirror and brackets. Delivers on time everytime without fail. Cant recomend them enough.

    Testimonials
    Cant recomend them enough.

  • Once again, a special mention to Lighting Mirror Man sorting out my broken mirror for Inno scan at weekend, ordered and sent out no hassle at all….excellent service!
    Need any replacement mirrors…he is certainly your man!

    Testimonials
    excellent service!

  • Thanks for the response, I appreciate it, I saw you guys are going international… AWSOME. I am looking forward to installing the mirror on my light component. I do work in glass and will NOT duplicate this product. I thought about making one at work but I believe in the USA there is only 1/8″ […]

    Testimonials
    you guys are the best!!!

  • Thanks for a quick delivery to Guernsey for my replacement mirror for my ADJ light.
    Highly recommended.
    Thnx

    Testimonials
    Thanks for a quick delivery

  • Special thanks to www.lightingmirrorman.com fantastic service to get me a replacement mirror for Abstrace ExtremeDJ XP2 – to my house in under 24 hrs!!

    Testimonials
    fantastic service

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